01About these Terms and Conditions

These terms apply to services and digital products offered under the OrbitX brand at smmorbitx.com. Review these terms, the product description and any service agreement before ordering. You must have legal capacity to contract and authority to act for any business you represent. Your order confirmation or project agreement identifies the contracting provider and applicable service details.

02Worldwide availability and regional restrictions

OrbitX makes eligible services available to customers worldwide, except customers located in Israel or orders intended for delivery or use in Israel. Availability also depends on applicable law, sanctions, payment availability and platform restrictions. Do not misrepresent your location or use intermediaries to circumvent these restrictions. Any payment taken for a service that cannot lawfully or contractually be supplied will be handled under applicable refund obligations.

03Services and scope

OrbitX offers digital marketing, advertising management, website development and related creative services. Deliverables, revisions, timelines and fees should be confirmed in the relevant order or written agreement. An inquiry alone does not create a paid order or authorize a campaign.

04Orders and inquiries

For shop services, open the product page, select your package and quantity, then continue through Order Now and Quick Checkout. Discuss custom services in the Messages Room. Review your selections and submitted information before confirming.

05Prices and payments

The applicable price, currency and payment requirements must be disclosed before confirmation. Domain, hosting, premium tools, ad spend and other third party costs are included only when expressly stated. Payment proof is subject to verification; uploading it does not confirm receipt of funds.

06Social growth products: likes, followers, views and more

These terms also cover listed social growth products, including likes, followers, subscribers, views, comments, shares, watch time and other engagement services where offered. Available platforms, quantities, delivery method, quality characteristics and any refill or retention commitment are those expressly stated on the individual product page at purchase. Do not assume engagement is organic, from genuine active users, geographically targeted, permanent or eligible for monetization unless specifically described and lawfully deliverable. Purchased quantities do not guarantee sales, reach, account verification or monetization approval. Services must not be used for deceptive endorsements, fake reviews, impersonation, fraud or unlawful manipulation.

07Social product delivery and account requirements

Provide the correct profile, channel or content link and follow disclosed access requirements. Keep the relevant target accessible during delivery and notify OrbitX before changing or removing it. Platform removals, count corrections and third party activity may affect visible totals. Delivery estimates and any refill period must be stated in the product description; there is no implied lifetime retention or refill promise. Contact support before ordering the same service from multiple providers for the same target, as overlapping activity can make delivery verification difficult. These conditions do not remove rights arising from non-delivery, misdescription or other failures for which remedies are required by law.

08Client responsibilities

Provide accurate information, authorized materials, required access and timely approvals. Do not share sensitive passwords or payment information in ordinary messages. Discuss any timeline changes caused by missing information or delayed approvals with OrbitX.

09Advertising and platforms

Services are subject to relevant platform rules and eligibility requirements. Do not request unlawful, deceptive or unauthorized activity. Platform approvals, reach, sales and advertising returns cannot be guaranteed. Specific commitments must be agreed in writing.

10Delivery and revisions

Delivery estimates depend on the service and agreed scope. Confirm revisions and acceptance requirements before work begins. Additional scope or charges require discussion and agreement before extra work proceeds.

11Cancellations and refunds

Contact OrbitX through the Messages Room with your order details to request cancellation, a refund or help with non-delivery or an incorrect service. Eligibility depends on applicable law and the specific terms disclosed before purchase. There is no blanket exclusion of statutory cancellation, withdrawal or refund rights. Starting work or digital delivery does not by itself waive rights where applicable law requires separate express consent and acknowledgment.

See the Refund and Cancellation Policy for request procedures and related service conditions.

12Intellectual property

You retain rights in materials you supply and must have permission to use them. Ownership, licensing, source files and transfers of rights for commissioned work should be expressly agreed. Third party assets remain subject to their own licences. Submitting confidential work does not by itself authorize public portfolio use.

13Portal and acceptable use

Keep account access secure and report suspected unauthorized activity. Do not upload malicious content, attempt unauthorized access or misuse the website. Restrictions necessary to address abuse remain subject to applicable law and existing service obligations.

14Privacy and external services

Personal information is handled as described in the applicable Privacy Policy. External platforms and providers have their own terms and practices. Review those terms where relevant to your project.

15Concerns and responsibilities

Share relevant details if an issue arises so it can be investigated. Nothing here excludes rights, remedies or responsibilities that cannot lawfully be excluded. Any service specific allocation of risk must be agreed and remains subject to applicable law.

16Applicable law and mandatory customer rights

These terms are intended for international use and do not claim compliance with every jurisdiction or guarantee that every service is lawful in every location. Mandatory consumer, privacy, advertising and digital service protections that apply to you remain effective. Nothing here removes non-waivable rights to cancellation, refunds, remedies or access to competent courts. If a provision conflicts with a mandatory rule, that rule prevails to the extent required. Any governing-law or dispute-resolution agreement must be expressly identified and cannot deprive consumers of protections they are legally entitled to retain.

For general UK information about Terms and Conditions, read the official guidance on fair customer contracts. This resource does not determine which laws apply to every OrbitX order.

17Terms and Conditions updates

The date above identifies this version of the terms. Material changes will be made available before they apply and do not retroactively replace an existing agreed contract without an appropriate legal basis or agreement. Contact OrbitX through the Messages Room for questions or concerns.